At Salubi’s HBA, we aim to provide you with all the information you need to make your experience with us seamless and enjoyable. Below are answers to some of the most common questions we receive. If you need further assistance, please contact us at salubihba@gmail.com.
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General Information
What services do you offer?
We offer a wide range of hair, beauty, and aesthetics treatments including hair extensions, blowdrys, facials, massages, and more. Visit our Services page for a full list of offerings.
Where are you located?
We are located at 30 Daybrook Road, SW19 3DH, United Kingdom.
What are your operating hours?
We are open Monday to Friday from 9:00 AM to 7:00 PM, and Saturday from 9:00 AM to 5:00 PM. We are closed on Sundays.
Do you offer gift cards?
Yes, we offer gift cards that can be used for any of our services. Contact us at salubihba@gmail.com for more details.
How can I contact you?
You can reach us via email at salubihba@gmail.com or visit us at 30 Daybrook Road, SW19 3DH, United Kingdom.
Appointments and Services
How can I book an appointment?
You can book an appointment through our website or by contacting us directly at salubihba@gmail.com.
Do you accept walk-ins?
While we do accept walk-ins, we highly recommend booking an appointment in advance to ensure availability.
What is your cancellation policy?
We require at least 24 hours notice for cancellations. Cancellations made less than 24 hours in advance may be subject to a cancellation fee.
What products do you use?
We use high-quality, professional-grade products in all our treatments. Specific product lines may vary, but we ensure all products are safe and effective.
Can I request a specific stylist or therapist?
Yes, you can request a specific stylist or therapist when booking your appointment. We will do our best to accommodate your request based on availability.
What’s Single Domain License?
Single Domain License or Regular License allows you to use the purchased theme on a single domain (website) only. All our themes come with Single Domain License. if you would like to use theme license on multiple websites, you need to purchase the license for each website
Shipping and Returns
What are your shipping options?
We offer standard, express, and free shipping on orders over £50 within the United Kingdom. Visit our Shipping Info page for more details.
How can I track my order?
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order online.
What is your return policy?
Items can be returned within 30 days of purchase if they are unused and in their original packaging. For more information, please see our Return Policy page.
Do you offer international shipping?
At this time, Salubi’s HBA ships only within the United Kingdom.
Who do I contact if my order is damaged?
If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.